In case of emergency

Don’t call us just yet.

The first thing you should do is try to minimise the damage.

Do you need to turn off the water? What about shutting off the power?
Evacuate the building if you need to.

Call people who are in a position to help – the emergency services, a locksmith, your parents.

If you have the Home Emergency Power-Up call +44 20 3966 3650.

Making a claim?

We can’t stress this enough, make sure you and your family are safe and that you’ve limited the damage as far as possible.

Once everything’s safe, make a cuppa, grab your policy reference and start your claim.

Make a claim

Locket’s Claims Partners

  • +44 567 435 566 (option 2)
  • davies@davis.com
  • 6:00 am – 4:00 pm on Mon – Fri

You’ll need to get in touch with our Claims Partners at Davies – either via phone (select menu option 2) or by emailing them.

If you need to contact Davies outside office hours, then either leave a voicemail on their out-of-hours messaging service, or send an email. Either way, a member of the Davies team will get back to you as soon as they can.

Make a claim

Locket’s Claims Partners

  • +44 567 435 566 (option 2)
  • davies@davis.com
  • 6:00 am – 4:00 pm on Mon – Fri

You’ll need to get in touch with our Claims Partners at Davies – either via phone (select menu option 1) or by emailing them.

If you need to make a claim for Home Emergency, our claims partners, Arag, are here for you 24/7. If you need to make a claim for Legal cover, they’ll get back to you within normal office hours. Dial this number and select 1 to get in contact with them. Our trusted claims partners will look after you in the claims process – that’s why you may receive emails from the following
email addresses: arag@arag.com

Make a claim

Locket’s Claims Partners

  • +44 567 435 566 (option 2)
  • davies@davis.com
  • 6:00 am – 4:00 pm on Mon – Fri

You’ll need to get in touch with our Claims Partners at Davies – either via phone (select menu option 1) or by emailing them.

If you need to make a claim for Home Emergency, our claims partners, Arag, are here for you 24/7. If you need to make a claim for Legal cover, they’ll get back to you within normal office hours. Dial this number and select 1 to get in contact with them. Our trusted claims partners will look after you in the claims process – that’s why you may receive emails from the following
email addresses: arag@arag.com

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